Does sell factory seconds or irregulars?
No. delivers the best name-brand values to consumers. The company purchases only top quality inventory from manufacturers, distributors, importers, retailers, e-tailors and catalog companies that are commonly left with excess merchandise due to the uncertainty of predicting exactly what, when and how much of their products will sell. We also find great deals on end-of-season, excess and closeout products from name-brand designers and resellers.

has partnerships with many leading name brand companies. Because of these relationships, we are able to buy products at significant discounts, which then allow us to pass these incredible savings on to you.

Because of the unpredictable nature of our acquisitions, our inventory is always changing and our size ranges may not be complete in any particular style. Also, we source some goods through wholesalers and retailers, not all sales of good on the site are necessarily endorsed by or affiliated with the original manufacturer of the goods or the owner or licensee of a mark associated with the goods. , however, stands by all sales on the site and offers its guarantees and warranties on every purchase.

Can I complete an order without registering with ?
Yes, You can continue your checkout as a guest of , but you will lose the benefits of tracking your order history and express checkout.

How do I update my account information?
Personal information relating to you and your order history are only available to you if you are a register user of . To access your private information, you first sign in, and then you can edit or delete your information through the "my account" page.

Is it safe to use my credit card?
Yes, shopping at is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use 256-bit Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.

Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold you liable for any amount up to $50, will cover the liability imposed on you, up to $50. will cover this amount only if the unauthorized use of your credit card occurred at , as determined by your credit card company, and through no fault of your own. You must notify your card provider, in accordance with the agreement you have with the company, if unauthorized use of your credit or debit card does occur.

What are my payment options?
We accept Visa, MasterCard, American Express, Discover online and Google CheckOut.
We do not accept checks or cash-on-delivery (C.O.D.).

Can I order by phone or fax?
Currently we do not accept fax orders, but do accept orders over the phone via (614) 431-8855. 

Are my items in stock?
site has real-time inventory, which means that you can see the availability of any color, size and quantity combination on each product's web page. Unfortunately, products we carry may only be available to us in limited quantities. We apologize for this inconvenience; however, we are constantly updating our product offering. Make sure to stop by often in order to see our newest selection of items.

Is my personal information kept private?
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at possible and to enhance your overall shopping experience. Please click on the Privacy & Security link on the bottom navigation bar to view our complete Privacy & Security policy.

Does accept international orders?
Currently we only accept orders that are shipped within the United States.

last updated: 08/2009